zSight login timeout

I’m unable to login the zSight app for a few weeks now. Everytime I tried to login it said timeout… I have the up to date version of the app for iOS on iphone 6 plus. MeShare still work fine. What do I need to do to log in to zSight?

Go to the general section, then to account management, and select log out. Then try logging back in using the username and password.

I’m not sure you understand my problem. I CANNOT log in. Not sure how I can log out without log in the app. May be I’m missing something here

Go to the general section, then to account management, and select log out.
Please reference the images below on how to log out.