ZM-KW1002-I-500GB NVR camera offline


#1

One of my cameras that came with this NVR kit has been offline for several days. I can see it on the Zsight viewer on my PC but not on the Zmodo app or at My Devices-Zmodo web site. It just says “Device Offline”. The other camera is fine. Help?


#2

Restart the camera by unplugging and plugging back to the AC outlet. See if that works. Also make sure you have a strong router that has great coverage around the house, this also helps.