Weeks ago I chatted with Zmodo support about not being able to view my ZMSS714 NVR via the new Zmodo App. I was told that the firmware would be out soon. When?
What firmware is the NVR on currently?
The Device Version is: V40.0.3.02
That firmware is compatible with the new version of the Zmodo app. What is the message that you get when you try viewing the cameras?
You are correct. I can view the cameras connceted the NVR. However I am unable to view the recordings on my android mobile app remotely unless I am connected to the same wifi at the NVR location. I get a Query Failed message.
I forgot to add that it also shows no alerts. I can view the cameras on Meshare along with the alerts. However I get the same Query Failed Message when I attempt to view recordings on this app too.