It seems that many besides me are frustrated that we can no longer view NVR recordings from ZViewer. MeShare is an awful substitute. Last week I had Christmas decorations stolen from my yard and trying to find the recordings was a dreadful exercise. It is apparent Zmodo has no plans to fix things broken with this last update. I suggest we post deserving reviews all over the Internet. I am. Maybe they’ll wake up when it affects future sales.
My neighbor got broken into and asked me to review my footage. I downloaded the whole day video feed on my usb drive and reviewed the clips on my computer. From 6am - 4pm around 9 video clips of 10 mins each so not bad. I was able to capture some footage of the person of interest. Hope this helps but honestly the alerts are not working correctly so you have to skim thru the video.
Did you have to do anything further besides just apply old firmware? I was sent the firmware but after installing I still can't see any recordings.
I believe - certainly in my case - that all recordings made by the ridiculous new firmware were encrypted and therefore unviewable with the rolled back firmware. My recordings have now "caught up" and I'm able to view and download mine.
Can someone please help me get the earlier FW? Please? bob
Any luck anyone? Waiting for support, no luck.
Send me a message with your email address.
Can I get in on this action too? PM sent Happy new year!
3515_4NVR-APP is the firmware you're looking for.
I've replied to both requests. Be sure to use a FAT formatted pen drive in the correct USB slot (I have 2 slots but one will not work for the reload of the firmware)
Darn it, I took the lazy way and tried to update through Z viewer based on instructions from someone here and I think it's bricked. Stuck at "Loading" on startup screen. Tried reset button and no go. My own fault bob
I need a compatible NVR, ASAP; going on vacation on 1-7-2017.
Can I use this one with my cameras and use older Zviewer supported FW?:
Let us know how this works for you. I would never buy another Zmodo product
"Usually" things like this have the older FW. It's how I bought mine, just don't let one of the apps update the FW.
Yes, but it's a Gen 2, cameras not compatible with Gen 1 so I ordered another brand new NE14S and assume it will have the original FW so I can use Zviewer again.
Support says no NVR's are supported by Zviewer
@steelgtr: I'm surprised you cannot recover the unit using the reset button. Sorry it went south for you - my downgrade went smoothly. I'd have a look inside the NVR and see if there are any headers/jumpers that could be shorted to act as a reset.
Thanks, shambles. I should have followed the instructions that support sent me instead of using zviewer like someone pm'd me! I tried the reset button at the stuck loading... screen and even tried holding it in while powering up but always the same result. Thanks for your help.
Got a new replacement from Amazon. NOS. Had the prior FW so I'm back in biz
Shambles, can I get that version? I'd like to be able to view and download recordings from IE like I used to be able to. Thank you.