The Greet isn’t supposed to come with a transformer.
The Greet is supposed to replace an existing mechanical doorbell installation.
but you should know that in Middle East, the chimes are ready with 220V and not 16 to 36VAC.
this wasn’t mentioned at all.
If you don’t already have a transformer and chime installed, then you will need to have an electrician install them for you prior to using the Greet.
I already have everything but as mentioned before, 220V
If you only installed the greet and transformer, without a chime, then it will damage the Greet.
Is the above is mentioned in the manual or your website??
Be sure to use the Zmodo app, and not the MeShare app with the Greet in order to have it ring to your phone.
I will try the Zmodo app.