Pivot not recording, can't format storage


#1

Hello
I have a zmodo pivot black. It was working fine for few months but suddenly stop recording after cloud trial expired. I reset it factory setting and set it up again but it still doesn’t record. I only get alerts on my phone but nothing record. I went in Storage management and try to format but it stop at 90% everytime it try to reformat storage.


#2

What firmware version is the Pivot on?

When you attempt to view the playback, and switch from cloud to SD storage, what is the message that you get?