Pivot not recording, can't format storage


I have a zmodo pivot black. It was working fine for few months but suddenly stop recording after cloud trial expired. I reset it factory setting and set it up again but it still doesn’t record. I only get alerts on my phone but nothing record. I went in Storage management and try to format but it stop at 90% everytime it try to reformat storage.


What firmware version is the Pivot on?

When you attempt to view the playback, and switch from cloud to SD storage, what is the message that you get?