Sorry, the is a script that was run to get rid of firmware links, which get deleted from the public forum in order to prevent people from downloading and attempting to manually apply the incorrect firmware update.
For some reason it flagged the other post and deleted it as well, I am trying to determine exactly why.
The reason I haven't responded is because aoaf already indicated that he had spoken with support directly, which is true, he was actually emailing me directly. As he indicated, I explained to him that we are aware of the issue, but that there isn't a release date on a fix.
The newer products, such as the 1080p products, and smarthome products don't have the issue.