New phone now i cant get my cams on zmodo app

I got a new galaxy J7 phone downloaded the zmodo app and it shows no cameras and i cant get them back it keeps telling me the device is bound to another account remove them from the other account and contact I dont have another acount ? HELP

Try the older versions of the apps

Once you find the one that works, DON’T UPGRADE IT…EVER lol

I’m a product Manager of an online company that sells different kind of dog leash like for training, for traffic, for adventure leash and many more.I use Zmodo in my work to test my products, question is why I cannot connect to a public WiFi? Is there a restriction for that?? (by the way, I posted here because I cannot post into the forum)