Missing Log Out Button


#1

If you don’t see the “Log Out” option underneath of the “Help & Feedback” option, you will likely need to lower your font size or your display size, or even both.

I did have one customer with a Galaxy Core Prime who was still unable to view even after lowering both. The Galaxy Core Prime has a maximum resolution of 480x800, which is likely the cause of that issue

Below are screenshots of a screen where the font and display are too large, and the log out is missing, and then where the font and display are sized correctly to allow the log out option to show.

Screenshot_20170822-152128Screenshot_20170822-152244