Meshare web site update=no alert functions


#1

With the newly updated
www.user.meshare.com
I have NO ALERTS
Live viewing works.
But no ALERTS/SNAP SHOTS

Isn’t this the same servers as the APPS?
*ALERTS are now GONE from the NEW UPGRADED APP
So now I’m forced to use the older version.


#2

Are you referring about the website or the app?
You should be using user.zmodo.com


#3

Neither web sites
user.zmodo.com
or
user.meshare.com

Are showing my alerts

I know they are happening since i am able to get
Email snap shots.


#4

UNIT MODEL DS-H81A
Software Verison V70.1.2.3
Hardware version 799990169


#5

Interesting, I just logged into my account and I see alerts for all my cameras on user.zmodo.com. You should contact support.


#6

I’m having the same problem. I was using Meshare, but that quit working weeks ago. I contacted them and they said to change to Zsight. It picks up motion, sometimes, but never sends me alerts. I’ve installed and unstalled the app a couple of time, but still doesn’t work.

This system has worked flawlessly since Sept, 2016. But now is not suitable to monitor my home.