Lost Multi-View


#1

I there a way to restore the multi-camera live feed? I saw a someone ask this question and the tech stated cameras must be added as a group, otherwise you can view live multiple cameras but there was no explanation on how to do this. I have nine cameras all listed separately in the app and can only view them one at a time. These are new Zmodo indoor and outdoor cameras.


#2

Delete all of the cameras from the app

Factory reset all cameras so that they are blinking green
(Using the Zviewer PC software –http://surveillance.zmodo.com/media/downloader/tool/Zviewer2.0.1.6_Setup.exe)

Then Zink all cameras at the same time.

If you have an NVR, you can just add the NVR.


#3

Thanks, I have a Greet Pro and a beam. Should I restore those as well?


#4

no, those shouldn’t go in the multi-view


#5

Wasted about 3 + hours trying to reconnect these cameras through Zink. I ended up having to load them one at a time and I am back where I started with no multi-view. I don’t blame you, but I hate these cameras and app. Nothing works the same since I downloaded the Zmodo App update 2 weeks ago. I wish I could send these all back


#6

@irishlad it sounds like you didn’t get the cameras factory reset prior to attempting the re-Zink


#7

I definitely reset to factory settings with the software you sent me. All cameras switched to flashing green, but I was not able to load the cameras all at once as I said. I dealt with tech support who actually recommended I bring in all the outdoor cameras inside close to the router. Problem with that is that they are permanently mounted and some are high up. So frustrating


#8

One more question, if I factory reset the cameras, can I reconnect them in auto with the beam?


#9

Yes, but it won’t add the multi-view.

Multi-view is available on NVRs without adding all cameras at the same time.

Also, they are planning on adding in a manual grouping option soon. That will enable you to group them for multi-view without adding.


#10

Great, I will hold off restoring them again. Hopefully the update comes soon