I cant connect either to zmodo server or zmodo nvr


#1

i cant connect either to zmodo server or zmodo nvr as the nvr is connected back to zmodo cloud server which located at this 2 ip address 50.226.99.177 & 50.226.99.176, i’m not sure if i’m the only user with this problem, anyone else from Asia having this issue?


#2

What is it specifically that you are trying to do?


#3

my zmodo was not connected to the server for quite sometimes, when i logged in into https://user.myzmodo.com using my computer, i can log in but it shows “device is offline” so i went to check where’s the server located and i tried a trace-route but it doesn’t reach the zmodo server that host the recording. my IP address could have been blocked from reaching your server & i’m from Malaysia. the image notification also doesn’t work and i’m getting a “connection timed out” error whenever i want to see the live video from my zmodo apps on my android.