Firmware downgrade wifi camera ZM-W0003 problem

Hi, i try to downgrade WIFI cameras ZM-W0003 to version V7.4.0.16, and have a error when try to downgrade with ZMODO BATCH TOOL
“GET SHARED MEMORY FAILED!” and do not make the downgrade
Zmodo mail support do not help me

anyone have same error?

After updated your firmware can not downgrade firmware , but you may try to install Original firmware on that cameras, good luck

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