Cloud trial subscription problems


I’m trial / beta testing the cloud subscription Service with wireless IP cameras.
ZH-IX1D min cameras

The cloud subscription seems to be working and recording fine… BUT
The recordings are lasting 24hrs ???
It says saved for 7 days ?


Are you looking under playback, or are you looking at the motion alerts?


Hi patty.

I’m looking under Motion


That is for motion alerts, and only holds 1 day.

The playback is accessible from the live viewing screen, and holds more than one day.


i found it.
thanks Patty


How do I unsubscribe from the Cloud Service? I signed up for trial and since then, I can not play any videos from my alerts from my Greet Doorbell camera.